Effective Date: 24/04/2025

At NO BAD DAYS, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit and use our e-commerce website. By accessing and using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from you:

a. Personal Information: This is information that you provide directly when you create an account, place an order, or contact us. This may include:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit card details, etc.)

b. Non-Personal Information: This is information collected automatically as you use our website, including:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring website or search engine used
  • Date and time of access

2. How We Use Your Information

We use the information we collect in the following ways:

  • To process orders: We use your personal information to process and fulfill your orders, including billing and shipping.
  • To improve customer service: Your information helps us respond to your customer service requests and support needs more efficiently.
  • To personalize your experience: We may use your information to personalize your shopping experience, including recommendations and tailored content.
  • To communicate with you: We may send you updates on your orders, promotional offers, newsletters, and other marketing materials. You can opt-out of marketing communications at any time.
  • To improve our website: We analyze user behavior and site performance to improve and enhance the user experience.

3. How We Protect Your Information

We take the protection of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data, including:

  • Use of secure servers (SSL encryption) for sensitive information transmission.
  • Restricting access to personal data to authorized personnel only.
  • Regular system audits and updates to protect against data breaches.

While we take reasonable measures to protect your information, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that allow us to recognize your preferences and track your activity on our site. You can adjust your browser settings to block cookies, but this may impact the functionality of the site.

5. Third-Party Services

We may share your personal information with third-party services such as payment processors, shipping companies, and email marketing platforms to fulfill your orders and provide services. These third parties are required to keep your information confidential and use it only for the specific services we’ve contracted them to perform.

Additionally, we may use third-party tools like Google Analytics to analyze website traffic and improve user experience. These tools may collect non-personal data such as your device and usage patterns.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we update or correct any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
  • Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request to delete your account, we will retain only the necessary information for legal or accounting purposes.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us.