Ensure that No Bad Days is a friendly and safe place to trade second-hand items. Therefore, members are required to comply with the Catalogue rules below when they upload their items.

Please note that these rules are a part of our Terms & Conditions. Upon creating an account on No Bad Days, you are agreeing to these rules and our Terms & Conditions.

1. SELLER POLICIES 

ALLOWED ITEMS

You can sell on No Bad Days: Womens and men’s clothing, footwear and accessories. Disallowed items include and are not limited to: 

We reserve the right to redetermine what items are and aren’t allowed to be listed on No Bad Days. If we discover that certain items violate our terms or pose any risk to our members, we may remove those items even if they’re not listed below.

PROHIBITED ITEMS

You cannot sell the following items on No Bad Days (Please note that the list is not exhaustive and is to be considered only as a guide):

Illegal items: Any goods or materials in which the possession, trading, selling, posting, carriage or production is prohibited by any applicable law, rule or regulation. Such as: 

Children’s toys, furniture and childcare equipment. New cosmetics, beauty products, beauty devices and gadgets. Homeware such as textiles, tableware, home accessories and seasonal & party decorations. Entertainment such as books, board games, puzzles, music & video. Pet care such as clothing, accessories, bedding, travel accessories, toys. Electronics such as e-readers, handheld music players, headphones & earbuds, video games, gaming consoles, portable radios & speakers, virtual reality, wearables, non-professional cameras and camera accessories, computer accessories, GPS and satellite navigation devices, smart home devices, streaming devices and other electronic accessories such as adaptors, cables, cases, chargers, item finders, remote controls and stands.

Restricted Items: items that are either not clothing, do not relate to fashion, beauty, accessorising, children, homeware, entertainment, electronics or simply do not align with the No Bad Days vision. Such as:

Unsafe Items: Items that do not comply with hygiene standards, or may pose health or safety risks:

Please make sure that your listings and items comply with our Catalogue rules. Other members may flag a listing of yours that appears to not comply with these rules for No Bad Days’s review. If your item indeed does not comply, it may end up being removed or hidden by our team. You may also be subject to other actions, such as suspension or blocking of your account. If you send messages to other members which promote the sale of items that are part of the Prohibited Items list you may face similar actions. For more information check out our Community Standards here. 

Please note: If you bump a listing which violates our Catalogue Rules and we have to remove or hide the listing, we won’t be able to refund you the cost of the bump.

GENERAL RULES

1. General

  • You need to upload each of your items separately, under their corresponding category, except if it’s a bundle (and brand, if applicable).
  • You should only have one listing per item.
  • All items should have an appropriate item condition assigned to them. In the item description, you should also describe any defect, alteration, or missing part of the item. 
  • You can choose up to 3 materials when uploading an item. A detailed description should also include information about additional materials (besides the main 3 already selected when uploading).
  • Bundle listings (sets) must state that it is a bundle or set in the listings’ title and/or description. Each bundle listing must have the total price for all the items it includes. The items included in the bundle cannot be listed separately. As for the brand field, choose one of your item’s brands. 
  • Your listing or profile description shall not refer to external websites. Exception: Although we do not recommend it for privacy reasons, you may share a link to your social media page provided that it is not linked to commercial activities.
  • It’s forbidden to upload an item that is not available or already sold. Items must not be uploaded for the purpose of searching for the item. It is also not allowed to list something that is not an actual item (e.g. for trolling purposes). Find out why your listing was hidden or deleted.
  • The maximum item value allowed on our platform is £30000.
  • All listings and other posts related to auctioning or bidding activities are not allowed. When your item’s price is unusually low/high and doesn’t seem to match the real item’s value, the listing may be considered as an auctioned one. Find out how to set a reasonable price for your item.
  • ​​Any allowed plug socket electrical products and any battery powered products that transmit heat must not present material damage such as frayed or loose cables.
  • All personal data should be cleared and personal accounts should be disconnected from electronic devices. All devices should be reset to their original factory settings and should be fully turned off prior to being shipped. Remember to remove any personal belongings from the item that you list, like your SIM card or similar items.

2. Requirements for the item’s photos 

The pictures used in your listing shall meet the following requirements:

  • They have to represent the item as it is – no image editing is allowed. We also recommend showing any defects, scratches, wear, etc. 
  • They must be sharp and clear. Check out our photo tips.
  • They have to be taken by you with the purpose of using the photos on No Bad Days.
  • They cannot be replaced with stock photos, photos from ads and watermarked images.
  • The first photo should clearly represent the whole item or the whole bundle (bundles should not be shown in collage of photos, only one image is allowed). You’re free to choose how you want to showcase your item in your additional photos. You can upload up to 20 photos per listing. Please remember to show all items from the bundle so members know what they’re buying.
  • They must showcase your item’s authenticity. Check out our tips on this.
  • For products which are subject to age ratings (like adult video games) they need to display the necessary age rating label.

3. IP policy

  • It is strictly forbidden to upload counterfeit items to our platform. Counterfeit items usually copy or imitate the trademark (e.g. name of the brand, name of its product and/or logo) of a company without its permission. They may also copy the specific notable features of that company’s product (e.g. the shape of a perfume bottle, the design and specific pattern of a bag). Note: Sale of counterfeit items could expose sellers to civil and criminal proceedings.
  • Members can only upload items which they are sure are authentic. They cannot add a disclaimer to their listing saying they are not sure whether or not the item is authentic.
  • Members must also upload pictures showcasing as clearly as possible their item’s authenticity. 
  • Using other brands which are not related to your item in the brand category, title/description or as a hashtag in your listing is not allowed.
  • The use of words such as “inspired by” followed by a brand is also generally prohibited on our platform.
  • It is strictly prohibited to upload and sell items which are reproduced without IP rights holder’s consent (e.g. copied books, any kind of sport, diet plans created for individual purposes, copied video games onto blank CDs or on any other kind of medium). 

4. Commercial activities

We do not allow our individual users to list any items which are intended to be sold for commercial purposes.  

You may be considered as acting on a commercial basis based on one or more of the following criteria(s) (the list is not exhaustive):

  • You make large volume transactions (taking into account the number of transactions made, and/or the amount of revenue earned).
  • You sell a large number of brand new items, including items with tags or without tags. 
  • You sell clothing or other items of the same style that belong to the same category and/or brand, but in a number of different colours, sizes.
  • Selling a large number of cosmetic items or items from the beauty category.
  • Offer for resale items purchased in bulk or items sold as dropshipping products with a low resale value.
  • You sell items with a note such as ‘can be ordered’; ‘currently out of stock’, ‘check back later’, etc.
  • You sell items that you have not purchased for your own use but with the intent to resell them.
  • Your sales are intended to generate a regular source of income or profit.
  • You have a legal status which enables you to engage in commercial selling activities and you sell for your business.
  • You sell items you designed and hand-made.
  • You act on behalf of a particular trader or through another person acting in their name and on their behalf and receive remuneration or an incentive.
  • You rent your items or suggest services like “customised”.
  • Your listings are using pictures from the internet or stock photos.

Find more information on commercial activities here.  

5. Penalties 

When members disregard our Catalogue rules, we may take the following measures:

  • If a reported listing needs some amendments, we make it invisible in the member’s wardrobe and we send a message to the member informing them about the actions they need to take within 24 hours. If the member doesn’t take these actions, their item remains hidden.
  • If a reported listing includes a prohibited item, we remove the listing from the member’s wardrobe and we send them a message informing about the reason for such removal.
  • If a member uploads repeatedly prohibited items, items of a seemingly commercial nature and all other items which breach our Terms & Conditions and/or Catalogue rules, we can suspend their account (e.g. for a period of 7 days) or even block it definitively depending on the severity of the violation. We will send a message to the member informing them about this. For more information, please consult our Terms & Conditions.

We reserve the right to change the above-stated rules at our sole discretion without having to notify you thereof in advance. If you have any questions regarding the above-stated rules – contact our team and we’ll be happy to assist you.

Note: If you spot an item that does not seem to comply with our above-stated rules, please do not hesitate to report it to us.